Contact us
Talk to a real person in Wilmington, NC.
Questions before you buy, help with an order, a return or a warranty claim: we’re a small team and every message is answered personally.
EmailOur support channel, with your order number
PersonalEvery message answered by our team
2 daysWarranty claim next steps, business days
48 hTo report delivery damage
On this page
01How to reach us
Email supportsupport@barnwatt.comWrite to us →Call us(910) 232-3233Call now →Track an orderOrder number and email, no account needed.Track your order →
You can call or email us. Email works best for returns and warranty claims, because every answer is in writing and we can send tracking links, return labels and photos straight back to you. Please have your order number ready.
02Warehouse & office
BarnWatt
4918 Grouse Woods Dr
Wilmington, NC 28411
United States
Please don’t send a return without a label or pickup booked by us. Email first and we arrange it free of charge.